Grant amount: up to €2,500

The main aim of this category is to promote your business on social media.

Features and services

• Management of one social network: the Digitalisation Agent you’ve chosen will manage your profile/account on at least one social network.
• Network optimisation / social media audit: helps you optimise performance by analysing different social channels.
• Social media plan: you’ll get a social media strategy aligned with your mission and vision, so it’s relevant, connects with potential customers and builds loyalty among existing ones.
• Social media monitoring: the impact of your social media activity will be monitored regularly so you can see your results and know whether you’re meeting your strategy’s goals.
• Weekly posts: the Digitalisation Agent will publish at least 2 posts a week on your social media.

Maintenance & technical support

The solution includes a support service for any issue you may have, with a resolution time of under 24 hours. The Digitalisation Agent you’ve chosen can carry out maintenance and support remotely, and you’ll also have a helpline and an email address for any questions.

Training

The solution includes training so you gain enough knowledge for initial use and ongoing management, especially when it comes to regulatory compliance.