Grant amount: up to €2,000

The main aim of this category is to create a website for buying and selling products and/or services through digital channels. As well as raising your brand’s profile, you’ll have your own e-commerce site or online shop.

Features and services

• Online shop / e-commerce set-up and product catalogue: you’ll have a catalogue in your online shop with your products available. The solution includes uploading 100 of your products, but you can add more at your own cost or do it yourself.
• Payment methods: the Digitalisation Agent you’ve chosen will set up and integrate payment methods in your online shop.
• Responsive design: your online shop will work on all types of devices.
• Accessibility: your online shop design will meet WCAG 2.1 level AA conformance criteria.
• Basic SEO: your online shop will be indexable by the main search engines (on-page).
• Self-managed: you’ll also have a content management platform so you can update your website content without any help.
• Shipping methods: your online shop’s shipping methods will be set up and integrated.
• Compliance: your online shop is guaranteed to comply with applicable regulations, specifically the GDPR.

Maintenance & technical support

The solution includes a support service for any issue you may have, with a resolution time of under 24 hours. The Digitalisation Agent you’ve chosen can carry out maintenance and support remotely, and you’ll also have a helpline and an email address for any questions.

Training

The solution includes training so you gain enough knowledge for initial use and ongoing management, especially when it comes to regulatory compliance.